Cancellation Policy
Subscriptions
Some NasalFresh MD products are offered on a subscription basis, where you receive repeat deliveries automatically until you cancel. The price, billing frequency, and renewal terms for your subscription are disclosed before you check out and are included in your order confirmation email.
You can cancel at any time. If you subscribed online, you can cancel online through your account — no phone call required, and no additional steps.
How to cancel:
- Online: log in to your account and select Manage Subscription → Cancel
- Phone or text: (888) 409-7103, Monday–Friday, 9:00 AM–5:00 PM EST
- Email: info@nasalfreshmd.com, anytime
Cancellation stops any charge that hasn't been processed yet. If you cancel after a charge has already gone through, you can return that shipment — opened or unopened — within 30 days for a refund. See our Refund Policy.
Free gifts and introductory offers
If your order included a free gift, free trial, or discounted introductory period, you can cancel before the first recurring charge and you won't be charged. You don't need to return a free gift in order to cancel.
Changes to your subscription
You can also skip a shipment, change the delivery date, or update your payment method from your account at any time.
Device returns
If you return a device purchased in the same order as a subscription, we'll cancel that subscription at the same time. You won't be charged for a renewal after we receive your return request.
Questions
NasalFresh MD · 584 NW University Blvd, Suite 600, Port St. Lucie, FL 34986
(888) 409-7103 · info@nasalfreshmd.com