Frequently Asked Questions
Operations
How is NasalFresh MD different from other nasal irrigators?
NasalFresh MD is the only nose cleaner of its kind with two precision pumps to provide powered rinse and suction. The powered rinse pushes the saline into the nostril and around the back of the nose, where the powered suction can draw the saline out of the other nostril, flushing away allergens, mucus, bacteria, and viruses.
This is why you do not have to hold NasalFresh MD up against your face or hold your head in an awkward position like some other devices.
What type of water should I use with my NasalFresh MD?
Always use one of these types of water:
- Distilled
- Micro-filtered (through 0.2 micron)
- Commercially bottled; freshly opened
- Previously boiled and cooled to lukewarm or body temperature; used promptly
To learn more, read the CDC's recommendations on nasal irrigation water safety.
How do I avoid getting water down my throat?
The key to powered nasal irrigation is to relax and breathe through your mouth. When you breathe through your mouth, a flap of tissue toward the back of the mouth called the soft palate is raised and closes off the oral cavity from the nasal cavity. This ensures that fluid in the nasal cavity does not enter the back of the throat and cause you to gag or have a choking feeling. For most users this happens naturally. If you get some saline at the back of your throat, don't swallow; spit it out and continue.
Remain relaxed, hold your jaw open slightly and continue breathing in and out through your mouth. With a little practice, you should be fine.
Do I have to use the salt packets that come with the NasalFresh MD?
No. NasalFresh MD may be used with most nasal saline refills. However, our salt packets contain just the right amount of salt for the larger water reservoir in NasalFresh MD, so if you use another manufacturer's nasal saline refill you should add extra salt to compensate.
NasalFresh MD saline packets are a proprietary blend of uniodized salt (sodium chloride) and baking soda (sodium bicarbonate) for extra gentle cleansing and improved mucus removal. Shop saline refills.
Treatments
How often can I use nasal irrigation?
You can use it as often as you like. Nasal irrigation is a safe, drug-free, and effective way to remove allergens, mucus, bacteria, and viruses from your nose. Many users irrigate once or twice a day.
Purchasing
Is NasalFresh MD an HSA/FSA-eligible device?
Yes.
Maintenance
How do I clean and dry the different parts of my NasalFresh MD?
Do not place NasalFresh MD in a dishwasher or microwave.
Do not immerse the Mechanical Module in water or rinse it with water.
Upper and Lower Tanks. After each nasal wash, dispose of the wastewater in the Lower Tank. Detach both Tanks from the Mechanical Module and hand-wash them with unscented, moisturizer-free antibacterial liquid soap (“Antibacterial Liquid Soap”). To detach a Tank, grasp the Mechanical Module with one hand and the Tank with the other and pull the Tank away from the Mechanical Module. Reverse this procedure to reattach.
Internal Mechanical Module (self-cleaning). Attach the Self-Cleaning Tool to the Nasal Pillows on the Hand Control. Fill the Upper Tank with saline and several drops of Antibacterial Liquid Soap. Switch on the device and run it until the Upper Tank is empty. Dispose of the wastewater in the Lower Tank.
External Mechanical Module. Wipe the outer surfaces of the Mechanical Module, Hose and Hand Control with a cloth dampened with liquid soap.
Nasal Pillows. Remove the Nasal Pillows from the Hand Control and wash them in hot water with Antibacterial Liquid Soap.
Drying. Separate the Tanks and Nasal Pillows from the Mechanical Module. Air-dry all parts before storage.